Reference

Understanding Your Privacy at 3tenx

This Privacy Policy details how 3tenx collects, uses, and safeguards your personal information when you open an account or explore our lobby.

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3tenx Understanding Your Privacy at 3tenx
CONTACT OPTIONS

Reach Out for Privacy Questions

If you need assistance related to your data or privacy concerns, our support team is available to help during operational hours.

Email Support Send your privacy questions or requests to [email protected] for a detailed response within 24 hours.
Phone Assistance Call our dedicated helpline between 10 AM and 8 PM IST to discuss your data access or consent preferences.
Live Chat Use the lobby live chat feature to get quick clarifications about how your information is handled on 3tenx.
DATA HANDLING

How 3tenx Protects Your Information

3tenx follows strict policies to maintain your data integrity and confidentiality. We encrypt sensitive details, limit access within our team, and continually monitor for security risks.

Encrypted Storage

Personal and transaction data is stored using industry-standard encryption to protect it from unauthorised access.

Cookie Usage

Cookies collect technical info to enhance lobby responsiveness without sharing identifiable data beyond 3tenx.

Account Security

Accounts require verification steps including OTPs sent via registered mobile numbers to keep your information safe.

Data Retention

We keep your data only as long as necessary for service continuity, regulatory compliance, or dispute resolution.

Access and Correction

You can request to view, correct, or remove personal data held by us, subject to rules applicable in your region.

Policy Updates

3tenx updates this Privacy Policy as needed and notifies account holders of material changes via email.

Your Privacy Policy Questions Answered

Here are answers to common questions about how we collect, manage, and protect your personal data on 3tenx. Understanding these details helps you make informed choices about your account and data rights.

We collect identification details like your full name, date of birth, and contact information, as well as transaction data through UPI, Paytm, or PhonePe payments and betting activities on the platform.

Your data supports account creation, secure payments, and compliance with legal requirements in India. We also use it to personalise your lobby experience and provide customer support.

Yes, you have the right to request a copy of your personal data stored by 3tenx. Submit your request by contacting our privacy email, and we will respond within applicable legal timeframes.

3tenx does not sell your data. We may share information with trusted service providers, such as payment processors like UPI, Paytm, and PhonePe, strictly for account and transaction purposes under confidentiality agreements.

Data is retained only as long as necessary for account management or to meet legal and regulatory obligations relevant in India, after which it is securely deleted or anonymised.

We use encryption, multi-factor authentication, and routine monitoring for unusual activity. Only authorised staff can access sensitive data, all following strict privacy standards.

Use the contact options provided or your account settings to request corrections or removal of data, subject to data retention requirements and local regulations.

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